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Government funding key to unlocking digitalization in future: Survey

Government funding key to unlocking digitalization in future: Survey

New Delhi, A majority (80 per cent) of small and medium enterprises in the country believe the government funding is key to unlocking digitalization in the future, according to a study by Gartner-acquired software selection platform Capterra. The ‘State of Digitalization in India survey: Major barriers and role of government’ report is based on responses collected from 435 respondents, including a group of managers, senior managers, or CEOs and founders — labelled as decision makers. Out of these, 341 work for small and medium enterprises (SMEs), while 94 work for companies having more than 250 employees.

The study found that 65 per cent of surveyed companies have received government funding for digitization at least once, while 52 per cent of respondents said digitization would be challenging or even impossible without government funding.

At least 8 out of 10 think there should be more funding initiatives to facilitate digitalization, the study said.

Issues in cybersecurity emerged as the top barrier to digitalization, with 36 per cent of the respondents stating that digitalization should not come at the cost of cybersecurity issues such as data breaches, data loss, and data theft.

Other barriers include integration of new technology with the existing one (26 per cent), lack of expertise to implement digitalization (24 per cent) and connectivity issues (23 per cent).


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